Terms of Service

Please read these terms carefully before using our website and services.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.

2. Medical Disclaimer

Important Medical Notice

The information provided on this website is for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your dentist or other qualified healthcare provider with any questions regarding a medical condition or dental treatment.

3. No Doctor-Patient Relationship

Use of this website or submission of information through contact forms does not establish a doctor-patient relationship. A doctor-patient relationship is only established through an in-person examination and mutual agreement to provide treatment.

4. Emergency Information

Dental Emergencies

This website is not intended for emergency use. If you are experiencing a dental emergency:

  • Call our office at 606-330-0330 during business hours
  • For after-hours emergencies, follow the voicemail instructions
  • For life-threatening emergencies, call 911 or go to the nearest emergency room

5. Appointment Policies

By scheduling an appointment, you agree to:

  • Provide accurate and complete medical and dental history
  • Arrive on time for scheduled appointments
  • Provide at least 24 hours' notice for cancellations
  • Understand that late cancellations or no-shows may result in fees
  • Bring valid insurance cards and identification
  • Pay for services rendered at the time of appointment unless other arrangements are made

6. Financial Responsibility

You are responsible for payment of all services rendered, regardless of insurance coverage. We accept most insurance plans and will file claims on your behalf, but ultimate payment responsibility rests with the patient.

7. Informed Consent

All dental procedures require informed consent. Before any treatment, we will explain:

  • The nature of the proposed treatment
  • Alternative treatment options
  • Risks and benefits of each option
  • Expected outcomes and prognosis
  • Estimated costs

8. Website Use

You agree to use this website only for lawful purposes. You may not:

  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to access the website without permission
  • Transmit malicious code or viruses
  • Impersonate any person or entity

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Dr. Jeremy W. Allen Family Dentistry and is protected by copyright laws.

10. Limitation of Liability

To the fullest extent permitted by law, Dr. Jeremy W. Allen Family Dentistry shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of modified terms.

12. Governing Law

These terms are governed by the laws of the Commonwealth of Kentucky and applicable federal regulations, including HIPAA.

13. SMS Communication Consent

Explicit Consent (TCPA Compliance): By providing your mobile phone number and checking the consent box on our forms, you expressly consent to receive SMS text messages from Dr. Jeremy W. Allen Family Dentistry at the number you provide.

Message types include:

  • Appointment reminders and confirmations
  • Practice updates and seasonal offers
  • Two-way communication with our office

Message frequency: Up to 4 messages per month. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-out: Reply STOP to any message to cancel your consent at any time. Reply HELP for support. You may also opt out by calling 606-330-0330.

You are not required to provide consent as a condition of receiving dental treatment.

14. Arbitration Agreement

Any disputes arising from your use of this website or our services shall be resolved through binding arbitration in London, Kentucky, in accordance with Kentucky law. This does not prevent you from filing complaints with government agencies.

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision will be modified to reflect our original intent as closely as possible.

16. Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of our practice.

17. Contact Information

Dr. Jeremy W. Allen Family Dentistry

908 West 5th Street, Suite 114
London, KY 40741
Phone: 606-330-0330
Email: jwallendentistry@gmail.com

For questions about these Terms of Service, contact us during business hours (Monday-Friday, 8:00 AM - 3:00 PM).

Effective Date: July 15, 2026
Last Updated: 9/28/2026

These terms incorporate by reference our Privacy Policy, Patient Rights & Responsibilities, and Accessibility Statement.